Frequently Asked Questions

Q: Do you have products in stock?

Yes. We maintain over 500,000 pieces in inventory across 300+ workwear styles, available with no minimum order quantity and ready for immediate delivery.Please contact your sales representative to confirm availability and options.

Q: What is the minimum order quantity?

In-stock items: No minimum order quantity.Special production orders: Minimum of 100 pieces per style and color.

Q: How much does embroidery or printing cost?

Orders under 100 units: One-time logo setup fee of $29.00 USD.Orders of 100 units or more: Logo setup is free.

Q: Can I see the embroidery before my garments are embroidered?

Yes. Before production begins, we provide a scanned embroidery sample (or a physical sample when applicable) for your approval.Any required adjustments are made prior to production. Garments are not embroidered until final approval is received.

Q: Can I request a sample of my product?

YesIn-stock items: Samples and required sizes can be sent prior to placing an order.Special production orders: Depending on volume and garment complexity, a pre-production sample may be available.Your sales representative will guide you through the available options.

Q: What payment methods do you accept?

- Check.- Bank transfer or deposit.- Credit card payments via our website (Visa / Mastercard / American Express).

Yes. You can view our online catalog directly on our website online catalog.
If you require a physical version, you can request it by coordinating with one of our sales representatives.

Yes. We maintain over 500,000 pieces in inventory across 300+ workwear styles, available with no minimum order quantity and ready for immediate delivery.
Please contact your sales representative to confirm availability and options.

In-stock items: No minimum order quantity.
Special production orders: Minimum of 100 pieces per style and color.

Yes. All our prices include one small front embroidery at no additional cost. Any additional embroidery, if required, is quoted separately. Please contact one of our sales advisors if you need multiple embroideries.

Orders under 100 units: One-time logo setup fee of $29.00 USD.
Orders of 100 units or more: Logo setup is free.

Yes. Before production begins, we provide a scanned embroidery sample (or a physical sample when applicable) for your approval.
Any required adjustments are made prior to production. Garments are not embroidered until final approval is received.

Yes
In-stock items: Samples and required sizes can be sent prior to placing an order.
Special production orders: Depending on volume and garment complexity, a pre-production sample may be available.
Your sales representative will guide you through the available options.

New customers, distributors, government entities, casinos, advertising agencies, and trading companies: 100% prepayment is required.
Established customers (3-4 previous orders): 50% down payment and 50% prior to shipment, or approved credit supported by a Purchase Order.
Recurring customers with credit approved by the Credit department: Net 30 or 45 days.

All payment terms are subject to prior approval by the sales advisor or the Commercial Management team.

If your company is a locally or nationally recognized organization, credit terms may be approved on your first order, supported by a purchase order.
Please contact a sales representative for evaluation and approval.

- Check.
- Bank transfer or deposit.
- Credit card payments via our website (Visa / Mastercard / American Express).

Yes. Pricing by volume is available in:
The 'View Details' section on each product page.
The 'Price List' within the Orders section

Yes. All garments include a 30-day warranty from the delivery date, covering manufacturing defects.

In-stock items: Eligible for exchange or return within 3 days of delivery, provided they are unused and not embroidered.
Embroidered items: Not eligible for exchange or return.

You may choose from three options:

1. Use the Size Guide on our website (under Orders) for charts and instructions.
2. Use Size Pro Tech, where employees enter height and weight to receive a recommended size.
3. Request a size run (fitting set) for accurate on-site fitting (subject to availability).

Yes. Changes may be made before embroidery begins (for in-stock items) or before production starts (for special production orders).

Orders of 50 pieces or more: Shipping included.
Orders of 1-49 pieces: Flat shipping fee of $29.00 USD

In-stock (no embroidery): 7-10 business days.
In-stock with embroidery: 15-20 business days (after logo approval).
Special production: 6-8 weeks

Once confirmed, your sales representative will provide an estimated delivery date and keep you informed of any updates.

Yes.
For Mexico, please visit www.lazzarmexico.com/en/ or contact a sales representative.
International shipping to other countries is available, with logistics and import taxes covered by the customer.

Yes. We offer nationwide delivery across the United States.

Yes. Our sales advisors are available by phone in English and Spanish.
We have bilingual representatives who can answer your questions and provide personalized assistance.

FAQ